I am a UX designer with a drive for connecting to communities and I am intensely focused on ethics in design. Because design is focused on improvement and solutions, we must recognize that we are also responsible for the problems we create by design as well.

I have worked as a graphic & web designer, project manager, and event coordinator. In every position I have been focused on connecting to the people and communities impacted or served by my work.

Currently, I am developing my career in UX Design by combining that love for connecting with people, and my attitude of lifelong learning, to a simple idea that I care about this. I want to help, whether that means doing the thing itself, advocating for the solution, or making sure the voices of an impacted community are elevated and reflected in the room designing the solutions.
If you'd like to schedule a chat over the phone or on a video call, please schedule a time on my Calendar and we can set that up. If you just need to send me a message please use this contact form.
You can always email me at rickrcourtney@gmail.com as well.
Professional Experience
General Assembly
User Experience Design Fellow
Jan 2020 – Present
-Completed five 2-week design sprints in collaborative Agile design teams working with local chicago businesses and needs-based groups.
-Combined user experience research and design methods to identify and and present data backed solution concepts to clients.
-Helped clients focused on community engagement and voter education
Chicagoland Games Dice Dojo
Community Coordinator
May 2018 - August 2019
-Scheduled, organized, and moderated regular in-store events.
-Coordinated with community organizers to schedule and run special events.
-Utilized frequent user research initiatives to guide strategy and and improvements to service design of the community space.
Laser Reproductions, Inc.
Lead eCommerce Designer
December 2016 - June 2018
-Designed and managed three eCommerce websites built on the Magento CMS platform
-Liaised with licensed artists to develop and design custom printed products
-Wrote content for online stores, weekly sales emails, and regular customer feedback surveys
-Conducted customer research with sales team lead to determine website needs for Development Team
-Guided ongoing design projects for in-house and customer focused production designers
Winger Productions, LLC
Design Coordinator
June 2013 - September 2016
-Led creative direction and brand management for an annual Obstacle Course Race from UX research to visual design.
-Designed and developed event web site (HTML/CSS) and online social presence
-Managed user research and community interaction aspects of coordinating event, online and in-person
-Coordinated online and event registration platforms as a front line community organizer
Afterburner FX
Web Designer 
May 2013 - September 2016
-Researched, designed, and developed (HTML/CSS) updated company website in 2013
-Utilized customer feedback and UX research to build a 2016 design update focused user accessibility
-Designed in-house and client facing graphics and marketing for production
-Collaborated with designers and production team to concept and create client design solutions
IDMI
Web & Graphic Designer
Jan 2012 - August 2012
-Designed and developed (HTML/CSS/CMS) websites and marketing graphics for clients
-Consulted and managed projects with multiple clients
-Worked directly with developers, designers, and clients in a collaborative team environment
Youngstown State University
Graphic Designer
Jan 2012 - Jun 2012
-Designed marketing and instructional materials for university production and graphic standards
-Edited and ensured brand standards for any printed materials to be produced by university printing press
Rich Center for Autism
Graphic Designer | Identity
November 2011
- Created and presented new identity system for the organization’s rebranding efforts.
- Conducted stakeholder and user interviews during research phase.
Education
Youngstown State University
BFA | Graphic & Interactive Design

2012
Skills
UX Design
UI Design
User Research
Visual Design
HTML/CSS development
Brand Management
Production Design
Project Management
Team Coordination & Collaboration

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